Support

Support

Preton is fully committed to ensure its customer satisfaction. In order to offer a local and personal assistance the support for our products is handled by our local resellers.

Home Users

Preton is fully committed to ensure its customer satisfaction. In order to offer a local and personal assistance the support for our products is handled by our local resellers.

Support Request Form

All fields marked with * are required.

Application Type

Support Issue

Please describe your issue in details, including: printer make, model and driver (PCL, PS version) etc.

* If the issue involves OS error messages include the error message screen shots and event viewer info.

* If it's an output issue include problematic documents or scanned example of the output.

* Please Check your desktop for a file called Preton_Support_Request.zip and upload it:

(If you do not find the file then please upload the contents of the log directory at C:/Preton/PretonSaver/Logs)


Info@Preton.com
+972 (0) 3 5221686